Recruiting & Retention : Applying Functional Business Processes to Your Business with Dr. Stahl

On this episode, Mike has Dr. Jessica Stahl,  doctor of Industrial Organizational Psychologist. Dr. Stahl has just signed a massive agreement with GAF to be a nationwide speaker to represent them in their GAF speaker series. Dr. Stahl found herself around contractors day one as she comes from a family of entrepreneurs in the industry. 
 
Dr. Jessica Stahl & Mike dive into how implementing workplace practices, hiring quality sales reps implementing good business practices, and having leadership are crucial in the roofing industry. 

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4:00 - Who is Dr. Jessica Stahl?
9:12 - Sales experience in business & hiring
15:51 - Hiring sales managers vs sales reps
21:53 - Customer experience & management
25:37 - Recruiting talent, mistakes and what to do
37:32 - Interview process you should implement
46:30 - Retention issues & turnover rate
53:00 - Adding core values to your business
1:06:37 - Pushing through life circumstances
1:24:49 _ working in Roofing & Contractors

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